WHY iContact BPO?

We believe in providing both academic, technical and interpersonal skills training that allows our people to develop their career paths from agent to senior management positions and across different job roles and disciplines within the business. Our people are at the heart of what we do, and this commitment to their development shines through in their commitment to great performance. Add to that strong English language capabilities which are amenable across many geographies including the US, UK and Australia, and the natural empathy of our people, and our customers get to enjoy an outstanding quality of service, cultural affinity and great work ethic of our people on every single program.