WHY OUTSOURCE TO SOUTH AFRICA?

South Africa’s ranking as a top destination for Global Business Services – or offshoring business processes – has been reaffirmed as the country ranked first as the most favored offshore CX delivery location in 2021. Global giants like Amazon have already recognised South Africa’s potential and set up customer service operations here.

There are many pros to outsourcing your call centre to South Africa:

WHY OUTSOURCE TO SOUTH AFRICA?

South Africa’s ranking as a top destination for Global Business Services – or offshoring business processes – has been reaffirmed as the country ranked first as the most favored offshore CX delivery location in 2021. Global giants like Amazon have already recognised South Africa’s potential and set up customer service operations here.

There are many pros to outsourcing your call centre to South Africa: